Digital Ties Apparel SMS Marketing Policy

At Digital Ties Apparel, we value your privacy and strive to provide a seamless and beneficial SMS marketing experience. By signing up for our SMS marketing messages, you agree to the following terms:



  1. Consent to Receive Messages: By providing your mobile phone number, you consent to receive promotional messages, updates, and special offers from Digital Ties Apparel via SMS. Message frequency may vary based on campaigns and promotions.
  2. Opt-Out Option: You can opt out of SMS marketing at any time by replying with "STOP" to any of our messages. Upon opting out, you will no longer receive SMS marketing messages, but you may still receive messages related to any orders or customer inquiries.
  3. Message and Data Rates: Standard message and data rates may apply based on your mobile carrier. Digital Ties Apparel is not responsible for any charges incurred by your mobile carrier for receiving our messages.
  4. Privacy and Data Security: We respect your privacy and are committed to protecting your personal information. Your data will not be shared with third parties except as required to provide SMS marketing services or comply with legal obligations. Please refer to our Privacy Policy for more details.
  5. Support and Assistance: If you have questions or need assistance, you can reply with "HELP" to any of our messages or contact us directly through our website at www.digitalties.co.
  6. Eligibility: By signing up for SMS marketing, you confirm that you are 18 years of age or older and the authorized user of the mobile number provided.


Return Policy & Order Tracking Information

Dear Valued Customer,


At Digital Ties, we value your satisfaction and strive to provide you with the best shopping experience possible. We understand that sometimes returns are necessary, so we want to ensure you are aware of our return policy.


Return Policy:


Once your order has been shipped out via USPS, Digital Ties is no longer responsible for the delivery or condition of your items. If you encounter any issues with your order, such as lost or damaged items during transit, we kindly ask that you contact USPS directly for assistance.


Order Tracking:


To track your order and get in touch with USPS support, simply click on the link below or copy and paste it into your browser:


Click here to track your order (https://tools.usps.com/go/TrackConfirmAction)


This tracking link will take you to the USPS website where you can enter your tracking number and access real-time updates on the status of your shipment. Should you require any further assistance regarding the tracking process, please do not hesitate to reach out to us.


We appreciate your understanding regarding our return policy and hope that this information helps streamline the process for you. If you have any other questions or concerns, please feel free to contact our customer support team who will be more than happy to assist you.


Thank you for choosing Digital Ties for your shopping needs.


Sincerely,


Customer Support Team


Digital Ties

FAQ & pOLICIES

Order processing, Shipping details, & more
  • How long does it take to process an order?

    Please allow up to 2 days for order processing.

  • When will I receive my order?

    We provide standard shipping via UPS. Please allow up to 7-10 business days to receive your order, shipping times may vary. 

  • Can I get a refund?

     We do not allow refunds. However, we do offer exchanges for damaged items. Must return within 7 days of order receipt. 

Management - DIGITAL TIES

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